🎉
Get 10% OFF your FIRST Month
LAUNCH10

Privacy Policy

Last updated: January 7, 2025

1. Introduction

Creativy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ad creative generation platform at creativy.ai ("Service").

2. Information We Collect

Account Information

  • Email address
  • Name (if provided)
  • Authentication data via Clerk
  • Billing information via Stripe (we do not store payment card details)

Content You Create

  • Product images you upload
  • Brand information and research URLs
  • Ad copy and creative preferences
  • Generated ad creatives
  • Saved presets and starred content

Usage Data

  • Feature usage and interactions
  • Credit consumption
  • Analytics via PostHog
  • Error tracking via Sentry

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Generate AI-powered ad creatives based on your inputs
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve our Service and develop new features
  • Monitor for fraud and ensure platform security
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

  • Clerk: Authentication and user management
  • Stripe: Payment processing (PCI compliant)
  • Supabase: Database and file storage
  • OpenAI: AI copy generation
  • PostHog: Analytics and product insights
  • Sentry: Error tracking and monitoring
  • Resend: Transactional emails

Each service has its own privacy policy and data practices. We only share the minimum necessary information with these services.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data. Your data is stored on secure servers provided by Supabase. Generated images are stored in Supabase Storage with secure access controls. We use HTTPS encryption for all data transmissions.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, contact us at ben@creativy.ai

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Generated creatives and uploaded images are retained unless you delete them. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Cookies

We use essential cookies for authentication and session management. Analytics cookies from PostHog help us understand how you use our Service. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: ben@creativy.ai